Tri-State Data Recovery & Forensics, LLC
Specializing in RAID and Dropped Hard Drives. The only Certfied HIPAA and Clean Room Company on the East Coast!
My clients are welcome to see my class 10 clean room and learn how the recovery process works here in New Jersey. It's important to understand that all data recovery is not the same. Most clicking hard drives require pcb soldering or clean room work. It's vital to ask a few very important questions when dealing with a data recovery company to prevent data theft or the permanent loss of your data from unexperienced repair shops. Always make sure that they do the recovery on-site, and inquire to see their clean room. If they change the subject or say clean rooms aren't needed...move on. Most likely they are outsourced, meaning they will charge you a premium and send your hard drive to a third party. Who knows exactly who is looking at your data? Or even worse they will try to repair the drive themselves using Do-It-Yourself techniques found on the internet that will destroy your drive for good.
Your best option is to store the drive safely, until you are ready to have a professional recover the data. A small percentage of drives that have surface damage "platter damage" on the service area are deemed unrecoverable by ANYONE. The typical time frame of a level 1 or 2 recovery is within 48 hours. The typical time frame of a level 3 recovery is 1-3 weeks. These are accurate, reliable, and honest answers to your questions.
Hard Drive Data Recovery
What is Data Recovery and who is qualified to perform it? While many New Jersey companies claim to be qualified, not many have had proper training. Your hard drive will only be worked on by Don Anderson, a qualified "Data Recovery Expert" certified engineer and kept in a secured lab where no one else has access to it. You can drop the drive off in person and see how the process works, or ship it to me knowing that your data is safe coming here. Visit my Blog for detailed information on the recovery process and my FaceBook page for pictures of drives I have worked on in my class 10 clean room.
It is very difficult to find someone qualified, trustworthy, and specialized in digital forensics. Most of the principles and techniques are the same as data recovery aside from using hardware like write-blockers to protect the integrity and credibility of the captured data. Don Andderson has had training courses in Washington D.C. using Forensics Toolkit, combined with hardware Tableau Forensic Bridges (a.k.a. "write-blockers") that I use to keep the integrity of the acquisition. I am an official active member of the HTCIA (high technology crime investigation association) of the Delaware Valley.
My personal guarantee that nobody has access to your data except me. I want you to be comfortable working with us and I understand that each case that I get is extremely important and even sentimental. Trust is a key factor when dealing with confidential data. I personally handle the recovery process on all drives received and will give you an honest success rate upon review. The drive is kept in a secured, locked, alarmed lab that only I have access to. A copy of your data is kept in my lab until you acknowlege receipt of your recovered data. I will then delete any copy of your data on my side permanently.
“Dont take your precious info. to anyone but Tri-State Data Recovery. They literally saved my business this month!”
Common Hard Drive problems
Also known as "the click of death". If you hear your drive clicking, clunking, beeping, buzzing, grinding, or making any abnormal sounds do not attempt to run any software on it or continue to power it on. Shut the drive off immediately and call a professional. Visit my sounds page to listen to some sounds that damaged hard drives make. Software cannot recover data from cases like these.
Beeping or buzzing hard drive data recovery
Beeping or buzzing is usually caused from heat or physical abuse like a drop. This is most common in Seagate and Western Digital notebook and portable drives, but can happen to any make and model.
In most cases beeping or buzzing is a good sign that you will need a level 3 recovery to replaced damaged heads from stiction or even a platter swap from a seized spindle. Do not attempt to run software on your drive if it is making these sounds.
Dropped Hard Drive data recovery
A huge portion of drives that come in for recovery are from physical abuse. When a laptop or external hard drive is dropped this usually causes some kind of physical damage. Most cases of dropped drives turn out to need head replacements, which is also a level 3 recovery.
Virus corruption or accidental format data recoveryWhen a virus has corrupted your operating system causing the system to no longer boot up this is considered a level 1 or logical data recovery. There is nothing physically wrong with the drive and a clean room repair is not needed in cases like this.
I/O Cyclic redundancy check data errors data recovery
A good indication that your drive has developed bad sectors and is starting to fail. A level 2 recovery is required in these cases. Do not attempt to run software on drives that are failing.
Disk read errors data recovery
Another indication that your drive is developing bad sectors.
Windows blue screen errors data recoveryIf you are having I/O device errors, disk read errors, or your computer is blue screening there is a good possibility that your hard drive has developed numerous bad sectors. In cases like these the likelyhood of recovery is normally very good if the drive is not continuously tampered with causing more problems. Special hardware is needed to read bad sectors. Using software on drives like this will cause more damage. The only time software should ever be used is if the drive has no physical problems and the data loss is stricly a logical problem.
Server RAID data Recovery
RAID failure from a HP or Dell serverit's very important to stop at once, label the drives in the correct order of the ARRAY and contact a professional. Normally one or more drives have failed bringing the entire RAID down. These can be very complicated to recover from depending on how many drives are in the ARRAY and what type of damage has been done. After the repair has been completed the entire ARRAY must be rebuilt much like a puzzle piece before the data can be recovered.
Worldwide Data Recovery Services
My lab is located in Gloucester City, New Jersey, only 4 minutes from Philadelphia. You also have the option of bringing your media to me by setting up an appointment or shipping your hard drive. Please click on the shipping link located at the top of the page for detailed instructions. Call me if you have any questions or concerns about shipping.
Shipping your hard drive to a strange place can be quite intimidating, I know. What if it gets lost or even destroyed? I added this section to avoid these potential dangers via transit. I want you to rest assured that we've never had a drive lost or destroyed in any shipment received or sent. Please click the image above to download the online form and for detailed shipping precautions and instructions.
Affordable hard drive data recovery rates
Our rates are nearly half the price of larger data recovery companies that advertise in Philadelphia. You will get the satisfaction of knowing that your priceless data will be in the hands of someone who is qualified and experienced. I'm currently running a special on all level 2, and 3 recoveries. I will include a free external hard drive with the recoveried data on it at no additional charge! Click below for pricing information on our offered data recovery services.
We accept all major credit cards, PayPal, checks, and cash. I understand that professional data recovery is not a cheap service, and while I offer very competetive rates it can still be difficult for some people. We will also work out automated monthly payments via credit cards for data recovery service if you cannot afford the entire bill at once (services $500 and over). A copy of your drivers license will be needed.
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