external hard drive Data Recovery
Current specials
data recovery specials
*I'm currently offering free external hard drives with the recovered data on it at no additional charge on all level 2 and 3 recoveries!

*Free return shipping with signature confirmation.


Common external hard drives

  • External Western Digital Passport

  • External Western Digital My book

  • External Seagate Free Agent

  • External Seagate GoFlex

  • External NAS data recovery

  • External Toshiba Canvio

  • External LaCie


What does a

damaged external hard drive

sound like?
Click on the image below for sounds that damaged drives make.

hard drive sounds

Computer Services
If you need computer or network service, you can visit my primary Computer Services company by clicking on the image below.

sexy computer girl

Data recovery from external and portable usb hard drives, By Don Anderson

External Hard Drives

Tri-State Data Recovery & Forensics, LLC

specializes in recovery data from external usb or portable hard drives. The most common cause of data loss on an external hard drive is caused from the drive being dropped. Usually a clicking or beeping sound will be heard from the drive and it will no longer be recognized by the computer operating system. Clean room repair is required 90% of time in such cases. Do not continue to power the drive on or tamper with it if you have experienced this.

Western digital passport and seagate goflex drives are very popular portable hard drives and can be recovered easily in most cases if the drive isn't tampered with after the damage has been done. Please contact us for more information and a free estimate over the phone!



External HDD Data Recovery

don anderson data recovery

What is Data Recovery and who is qualified to perform it? While many companies claim to be qualified not many have had proper training. Your external hard drive will only be worked on by me, a qualified "Data Recovery Expert" certified engineer. Visit my Blog for detailed information on the recovery process and my FaceBook page for pictures of drives I have worked on in my class 10 clean room.

Forensics

don anderson forensics

It is very difficult to find someone qualified, trustworthy, and specialized in digital forensics. Most of the principles and techniques are the same as data recovery aside from using hardware like write-blockers to protect the integrity and credibility of the captured data. We provide a reliable, cost effective, rapid, and credible service to the industry.

Benefits

best data recovery

My personal guarantee that nobody has access to your data except me. I want you to be comfortable working with us and I understand that each case that I get is extremely important and even sentimental. Trust is a key factor when dealing with confidential data. I personally handle the recovery process on all drives received and will give you an honest success rate upon review.

“I was in the process of backing up my main hard drive containing the only copies of my clients' video footage when my 1 1/2 year old knocked the external hard drive to the floor. ...”
-David Rosenzweig, Rosetree Films

Read more...

postheadericon Common External Hard Drive problems

Clicking Hard Drive data recovery

If you hear your drive clicking, clunking, beeping, buzzing, grinding, or making any abnormal sounds do not attempt to run any software on it or continue to power it on. Shut the drive off immediately and call a professional. Visit my sounds page to listen to some sounds that damaged hard drives make.

In most cases this is a good sign that you will need a level 3 recovery to replaced damaged heads. It can also be a seized motor, stiction, dirty heads, or even other problems.

Dropped Hard Drive data recovery

A huge portion of drives that come in for recovery are from physical abuse. When a laptop or external hard drive is dropped this usually causes some kind of physical damage. Most cases of dropped drives turn out to need head replacements, which is also a level 3 recovery.

Virus corruption or accidental format data recovery

When a virus has corrupted your operating system causing the system to no longer boot up this is considered a level 1 or logical data recovery. There is nothing physically wrong with the drive and a clean room repair is not needed in cases like this.

I/O errors data recovery

Disk read errors data recovery

Windows blue screen errors data recovery

If you are having I/O device errors, disk read errors, or your computer is blue screening there is a good possibility that your hard drive has developed numerous bad sectors. In cases like these the likelyhood of recovery is normally very good if the drive is not continuously tampered with causing more problems. Special hardware is needed to read bad sectors. Using software on drives like this will cause more damage. The only time software should ever be used is if the drive has no physical problems and the data loss is stricly a logical problem.

RAID data Recovery

If you suddenly experienced RAID failure it's very important to stop at once, label the drives in the correct order of the ARRAY and contact a professional. Normally one or more drives have failed bringing the entire RAID down. These can be very complicated to recover from depending on how many drives are in the ARRAY and what type of damage has been done. After the repair has been completed the entire ARRAY must be rebuilt before the data can be recovered.


Worldwide Data Recovery Services

worldwide data recovery

My lab is located in Cumberland County, New Jersey, only 1 hour from Philadelphia, and Delaware. You also have the option of bringing your media to me or shipping your hard drive. Call me if you have any questions or concerns about shipping. If you are overseas you can ship directly to my office located in the United Kingdom.

Shipping your hard drive


hard drive shipping

Shipping your drive to a strange place can be quite intimidating, I know. What if it gets lost or even destroyed? I added this section to avoid these potential dangers in via transit. I want you to rest assured that we've never had a drive lost or destroyed in any shipment received or sent. Please click the image above to download the online form and for detailed shipping precautions and instructions.


Affordable rates on external hdd data recovery


Our rates are nearly half the price of larger data recovery companies that advertise in Philadelphia. You will get the satisfaction of knowing that your priceless data will be in the hands of someone who is qualified and experienced. I'm currently running a special on all level 2, and 3 recoveries. I will include a free external hard drive with the recoveried data on it at no additional charge! Click below for pricing information on our offered data recovery services.
data recovery pricing

Personal financing


We accept all major credit cards, checks, and cash. We will also work out automated monthly payments via credit cards for data recovery service if you cannot afford the entire bill at once (services $500 and over).


Click here to see my article in
tri state data recovery article


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Join my data recovery blog

Data Recovery BLOG

for updated information, news, advice and general conversation!


Tips
data recovery advice

Do not open your drive.

Do not cook your drive.

Do not freeze your drive.

Do not continue to power the drive on.

Do not run checkdisk.

Do not bang the drive.



free hdd softwareFree HDD Diagnostic software

Click on the image above to access free hard drive diagnostic software to give you an idea of what may be wrong with your drive. If your drive fails any of these tests you will need professional service or risk damaging the drive further.


data recovery consultation
Call now for a free consulatation!